If you can not recover your Samsung Galaxy A12 we recommend you file a report, for this you will need the purchase invoice. You can also make a call diversion which is very useful not to miss any calls and that the person with the Galaxy A12 can not answer the calls.

Unlike Google's service, Samsung will allow you to access a list of calls made from your Samsung Galaxy A12 with which you can see if the person who has your Galaxy A12 has made a call and try to locate the device in that way. You can locate your Samsung, display a message on the screen, activate the sound at maximum volume even if it is silent or vibrate mode, block it or erase all your information. These are the steps: - Access to - Sign in with your Samsung account - Click on “Locate my mobile”, “Locate my cell phone” or “Locate my device” The functions of this service are the same as those of the Google service but some say it works better. Samsung has an alternative service to recover your Samsung Galaxy A12 called Find my Mobile, for this you must have a registered and active Samsung account.

Find my galaxy